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Public Communication Tools

City Delivers Services:

  • We Build Bethlehem Engagement Platform (from Citizen Lab)
  • Constant Contact: Automated updates regarding services and emergency messages go to users' emails and texts
  • My Bethlehem App: Provides access to information regarding COVID-19, Lehigh County and Northampton County Crisis Intervention, Parking, Motivated Bias Incident Report, and the Bethlehem Service Center to register or report a problem and information.

  • Newsletter: A bi-annual publication mailed to residents in the Spring and Fall detailing pertinent messages from the Mayor's Office, City Council, City departments, and community partners
  • Social Media: City of Bethlehem and its various departments have a number of social media accounts on Facebook, Instagram, and Twitter to share out information on events or time-sensitive messages     
  • Bethlehem Corner: A routine video series that gives insights and answers questions around City services, community events, or various community resources.


City Supports Service Delivery through funding sources:

The City of Bethlehem contracts with Bethlehem Marketing Council through the MAPT guide, the Bethlehem PA website, social accounts such as visit Bethlehem, weekly e-blasts “What’s Going on in Bethlehem” via constant contact, and press releases/Press Conferences with existing PR firms.

City Collaborates and strategizes with service providers:

The City of Bethlehem contracts with the Bethlehem Chamber of Commerce for several events including:

  • Mayors Budget Address
  • State of the City
  • Live in the Garden
  • Live on the Greenway
  • Payrow Plaza Tree Lighting